Warwick Buildings Ltd
In order to prevent unauthorised access or disclosure, we have put suitable physical, electronic and managerial procedures in place to safeguard and secure the information we collect.
WHAT INFORMATION DO WE COLLECT?
We currently collect and process the following personal information:
Contact information including telephone number and email address
Customer payment information (only in the case of orders)
WHY DO WE COLLECT THIS INFORMATION?
We collect this information to effectively process your enquiry/quotation and provide you with the best possible service.
The information we collect will only be stored in relation to an initial enquiry, a quotation or an order relevant to your request.
Under the General Data Protection Regulation (GDPR), the lawful basis we rely on for processing this information is a contractual obligation.
We do not send out any promotional emails, special offers or market research requests.
HOW DO WE COLLECT THIS INFORMATION?
Warwick Buildings Ltd may collect information about you when you contact us, for example when you:
Enquire about our services/products or visit our website;
Visit our showroom and register your details with us;
Contact us via the following channels: website, email, telephone, social media, post;
Post content on our website/social media sites.
HOW DO WE STORE YOUR PERSONAL INFORMATION?
In accordance with the General Data Protection Regulations (EU 2016/679), we employ strict physical, electronic and administrative security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage both on-line and off-line. The transmission of information via the internet is, however, not secure and therefore we cannot guarantee the security of data sent to us electronically by you. Any transmission of such data is therefore entirely at your own risk. If you have any questions relating to security of your data, please contact us using the details set out at the beginning of this document.
CONTROLLING YOUR PERSONAL INFORMATION
Warwick Buildings Ltd will never pass on a customer’s details to any third-party company other than any party working under our direct instruction, or if obligated to by law.
Warwick Buildings Ltd will only retain personal data for as long as is necessary to provide the products and fulfil the transactions you have requested, or for other essential purposes such as complying with our legal obligations. If you have any questions relating to our retention or destruction of your data, please contact us using the details set out at the beginning of this document.
YOUR DATA PROTECTION RIGHTS
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at using the details set out in the Contact Us section if you wish to make a request.
HOW TO COMPLAIN
If you have any concerns about our use of your personal information, you can make a complaint to us using the details set out at the beginning of this document.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk